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Openbank Review

Openbank is a fully digital bank in the United States operated as a division of Santander Bank, N.A. — part of the global Santander Group with more than 167 years of banking history. It launched nationwide offering high-yield savings opportunities with a focus on competitive rates, convenience, and digital-first banking.

Unlike traditional banks, Openbank has no physical branches or ATM network. Instead, it delivers its services entirely through its website and mobile app.

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Products and Features

High Yield Savings Account

  • Openbank’s flagship (and currently only) offering is its High Yield Savings Account.
  • The account provides a high Annual Percentage Yield (APY) compared with typical national savings rates and most online banks.
  • No monthly service fees are charged.
  • You must make a minimum opening deposit (generally around $500).

Interest Rates

  • The savings account earns a competitive APY, often higher than many large national banks and comparable digital banks.

Fees

  • No monthly account fees, and many routine charges like incoming and outgoing domestic wires may be fee-free.
  • There are no overdraft fees, though overdrafts aren’t supported on the savings account.
  • Forbes

Security & FDIC Insurance

  • Accounts are FDIC-insured up to applicable limits as they are held through Santander Bank, N.A.
  • Openbank emphasizes digital security with advanced authentication measures.

Online & Mobile Banking

  • Banking is managed through Openbank’s mobile app or website 24/7.
  • Customer support is available, but experiences vary among users.

Pros

  • High interest rates on savings that are attractive for long-term saving goals
  • No monthly maintenance fees or many standard banking charges
  • FDIC-insured through its parent bank
  • Simple, fully digital experience without physical branches

Cons

  • Limited product lineup — no checking, debit card, or other common banking features
  • No ATM access or mobile check deposit capabilities

Who Is Openbank Best For?

Openbank is best suited for individuals who:

  • Want to maximize interest earnings on savings
  • Do not need everyday banking features
  • Are comfortable with fully digital banking
  • Plan to use the account primarily for saving, not spending

Customer Experience

Customers manage their accounts through Openbank’s website and mobile app. The digital interface is designed to be simple and functional, offering basic account management tools, transfers, and account monitoring.

Customer support is available through digital and phone channels. User feedback across review platforms indicates mixed results, with some customers reporting smooth experiences and others noting delays or challenges with transfers and account access.


Fees

Openbank keeps fees minimal:

  • No monthly maintenance fees
  • No overdraft fees (overdrafts are not supported)
  • Limited or no fees for standard account servicing
  • No ATM fees (since ATM access is not available)

This fee structure makes Openbank appealing for customers who want a low-cost savings solution.


Final Thoughts

Openbank offers a straightforward, high-yield savings option backed by the stability of Santander Bank, N.A. Its strong interest rates and lack of monthly fees make it attractive for savers, but the limited product lineup and absence of traditional banking features mean it works best as a supplementary savings account rather than a primary bank.


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Frequently Asked Questions (FAQ)

You can deposit and withdrawal funds into your online account, and manage bills using your bank's secure mobile app, website portal, or by visiting an ATM. To deposit funds into your account, you can transfer money from another account, deposit mobile checks by uploading images of the front and back, use ATMs, or set up direct deposits for recurring incoming payments. For withdrawals, you can transfer money to another account, use ATMs, or request an electronic transfer. Use your online account's automatic payments and bill notifications features so you never miss a payment.
In most cases, you can use your online bank account right away. Opening an online account is fast, often taking just 10 to 15 minutes. Approval is typically granted immediately after application submission, allowing you to create your account, login, and begin banking straight away. If additional verification is needed, approval can take an additional 1 to 2 days.
Yes, nearly all online banks provide free ATMs nationwide and/or automatic reimbursements for ATM fees. Most online banks partner with large ATM networks to provide easy access to ATMs no matter where you live. If you run into difficulty locating in-network ATMs, oftentimes the bank will reimburse any out-of-network ATM charges.
The best bank depends on your financial needs. First, determine whether a checking account for everyday transactions or a savings account to earn interest on your deposits is right for you. Then, look for banks that offer low or no fees. competitive interest rates, great customer reviews, and helpful digital tools to manage your finances easily.
Yes, online banks must adhere to strict government regulations and licensing requirements just as traditional banks must, and many provide the same level of FDIC insurance. Robust encryption and cyber-security keep your personal information safe, in a similar way that traditional banks keep their customer databases secure. Selecting a reputable financial institution is key to any safe banking, so be sure to carefully evaluate and compare banks before agreeing to any terms.
FDIC insured banks are financial institutions that are insured by the Federal Deposit Insurance Corporation (FDIC). This insurance protects deposits up to $250,000 per depositor, per bank, meaning, in the event a bank ever fails, your money is secure.